About the Field Engineer:
Using your expertise in Network Architecture and Security, you will work with Partners and lead the implementation and deployment of Web, Cloud, Application Security and Threat Intelligence solutions. You will help to achieve maximum customer success by acting as an escalation point for complex issues.
- Implementation and deployment of company’s solutions
- Work with customer on integration of their existing platform
- Ensure ongoing customer satisfaction throughout the customer lifecycle
- Prepare and document standard operating procedures and protocols.
- Provide technical input to bids when required
· Degree in Computer Science or related
· Minimum 5 years of experience in a customer facing role
· Expertise in Web / Cloud Security Technologies and network architecture including: DDoS, WAF, HTTP, proxies, caches, SSL/TLS, DNS, load balancing, null routing